High school counselors have the capability to upload transcripts directly to a student’s Eligibility Center account for free from the High School Portal. As with other electronic transcript providers, this process is much quicker than using the U.S. Postal Service or any overnight delivery method. When transcripts are uploaded directly to a student’s account, the Eligibility Center has near real-time access to the transcript. Click here for instructions on how to use this process. 

Electronic transcripts are accepted and, while posted to a student’s Eligibility Center account the same day it is sent, may take up to three business days to process. Click here for more details on transcript submission, including how to check the status of a transcript submission.

If a student has attended more than one high school or taken courses from more than one program, the Eligibility Center needs an official transcript from all high school(s) or program(s) they attended. High school counselors will also need to send the student’s six-semester and final transcript with proof of graduation once the student has completed high school. 

Note: The Eligibility Center does not accept grades from one high school or program transcribed on another high school’s transcript. Transcripts can be uploaded or sent electronically through one of the approved e-transcript providers listed below:

• Cialfo
• Credentials/eScrip-Safe
• National Student Clearinghouse
• National Transcript Center
• Naviance (management tool for schools that utilize Parchment as the backend for delivering e-transcripts)
• NeedMyTranscript
• Parchment (Docufide)
• SCOIR
• Scribbles Software
• State of Georgia comes in DIRECT
• USMO ET (Speede)
• XAP

Domestic high schools may also email official records to ec-processing@ncaa.org. Please allow two days for processing from the day of receipt.

To send a transcript by U.S. mail or through an overnight or express delivery service, use the appropriate address shown below. Allow four days for processing from the day of receipt. (Uploading via the High School Portal is considered best practice.)

• Best practice is to upload documents as a PDF. Please note: Apple’s high-resolution attachment extension is NOT supported by our system.

CERTIFICATION PROCESSING

NCAA Eligibility Center
Certification Processing
P.O. Box 7110
Indianapolis, IN 46207-7110

OVERNIGHT DELIVERY

NCAA Eligibility Center
Certification Processing
1802 Alonzo Watford Sr. Drive
Indianapolis, IN 46202

The Eligibility Center does not accept faxed transcripts. Click here for information on submitting documents for international students.